The Better Business Bureau publishes the names of businesses that have not responded to one or more customer complaints forwarded to them. Our complaint mediation and arbitration service is provided to assist companies in improving their communications with their customers; there is no legal requirement for businesses to respond to complaints that have been filed against them with the BBB. The following businesses have customer complaints recorded in BBB files as unanswered. The publication of these names is not intended to imply wrongdoing on the part of any company, but to rather provide information.