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The Better Business Bureau collects and reports information to help
prospective buyers or contributors make informed decisions in dealing with both
businesses and charitable organizations.
Please be aware that we can only provide information on
companies which operate within our service areas...if you do not find a report
on a company in our service area it is due to:
There has not been any
frequent inquiries, serious or unresolved complaints in our three year reporting
period.
Click
Here To Search For A Business
Business Reliability Reports Include:
WHO THE PRINCIPALS ARE
- Who is at the
top of the company to contact if you have a problem getting assistance or
information.
HOW LONG THE COMPANY HAS BEEN IN BUSINESS -
This helps establish credibility for the company. If it's been in
business for a long time, it can probably be depended upon to stay in business
and to be around to honor warranties. (Remember, though, that being new in
business doesn't mean the business isn't trustworthy. It simply means more
questions should be asked about its principals, their experience, business
history, etc.)
TYPE OF BUSINESS - You may know what kind
of business you're inquiring about. On the other hand, if you've been told
you've won a prize which you can claim by sending money for taxes or some other
purpose, you may not know what kind of company you're asking about.
GENERAL INFORMATION ABOUT THE BUSINESS- What our files say about its consumer relations record, how it responds to
consumer complaints, what pattern, if any, we find in complaints against a
company, how it has responded to BBB challenges to its advertising claims. Also,
what governmental actions, if any have been taken against the company that have
a direct bearing on its marketplace activities and its customers.
SATISFACTORY OR UNSATISFACTORY BUSINESS RECORD -
The summary of our information and experience with the company, based on
Bureau standards
GENERAL INFORMATION RELATED TO THE
COMPANY'S TYPE OF BUSINESS - This will help you avoid potential problems.
For example, if you answer an ad to work from home, we'll provide
information on how to avoid work-at-home schemes. If you are seeking a loan,
we can give facts on advance-fee loan companies.
WHETHER OR NOT THE COMPANY IS A MEMBER OF THE
BETTER BUSINESS BUREAU - The Bureau reports on all companies,
member or not, that have been the subject of frequent inquiries or
complaints. However, to become a Better Business Bureau member, a business
must agree to conduct business in accordance with Better Business Bureau
standards. For example it agrees to respond to any complaint a customer
makes about it to the Bureau.
It also agrees to adhere to the Bureau's advertising standards, which are
based upon honesty in all advertising and selling claims.
Before a business is accepted for membership, it is screened to be sure
it has met any licensing requirements, that information submitted to the
Bureau is clear, that its complaint history is satisfactory, and that its
advertising complies with Bureau standards.
A Roper survey shows that 83% of the public prefer to do business with a
Better Business Bureau member.
Once you have all the information we can give, you will be
better-equipped to make an informed buying decision.
Click here to get a report on a local business!
If the company is outside of our service area, check for
another BBB
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| BBB Membership Information |
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The Better Business Bureau
of Northeast Louisiana
212 Walnut Street, Suite 210
Monroe, Louisiana 71201
Phone: (318)-387-4600
1-800-960-7756
Office Hour: Monday-Friday 8:30-12 and 1-4:30
Phone Hour: Monday-Friday 8:30-12 and 1-3:30
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Watch Out!!
A few companies are falsely claiming to be participants in our new program. If you came directly to this page by clicking on a BBB logo on a commercial site, don't be fooled, and let us know right away. For more information, visit www.bbbonline.org |
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